Crexaloneodhun

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Return Policy

At Crexaloneodhun, we want you to be fully satisfied with your fashion and jewelry purchases. Please review our return policy below.

Ready-to-Wear Returns

Ready-to-wear items may be returned within 14 days of delivery, provided they are unworn, unaltered, and in original packaging with tags attached. Contact us to initiate a return.

Fine Jewelry Returns

Fine jewelry pieces may be returned within 14 days if they have not been worn or personalised. Custom or engraved items cannot be returned unless faulty.

How to Return

Contact our team at help@crexaloneodhun.world or visit our boutique at 25 Lavender Hill, London SW11 1JR. We will provide return instructions and a prepaid label where applicable.

Refunds

Refunds are processed within 14 days of receiving the returned item. The refund will be made to the original payment method.

Exchanges

We are happy to arrange exchanges for size or style where stock permits. Contact us to discuss your options.