Data Controller
Crexaloneodhun, operating from 25 Lavender Hill, London SW11 1JR, United Kingdom, is the data controller responsible for your personal data. Contact us at help@crexaloneodhun.world or +44 207 924 5523.
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Privacy Policy
Crexaloneodhun is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you enquire about our ready-to-wear collections or fine jewelry, reserve a piece, visit our boutique, or submit our contact form, we may collect: your name, email address, phone number, postal address, and product preferences. We may also collect technical data such as IP address and browser type when you visit our website.
How We Use Your Data
We use your information to process reservations, respond to enquiries, arrange fittings, fulfil orders, send service updates, and improve our website. We do not sell your personal data to third parties.
Legal Basis for Processing
We process your data on the following legal bases: (a) consent, when you contact us or accept cookies; (b) contract performance, when processing your order or reservation; (c) legitimate interests, for improving our services and website security.
Data Sharing
We may share your data with service providers who assist our operations (e.g. payment processors, hosting providers). If we use advertising services such as Google Ads, those providers may collect data in accordance with their own privacy policies. We require all processors to protect your data in line with UK GDPR.
Cookies
We use essential cookies for site functionality and cookies to remember your preferences. We may use analytics cookies to understand how visitors use our site. For full details, see our Cookies Policy.
Data Retention
We retain your data only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
Your Rights
Under UK GDPR you have the right to: access your data; rectify inaccurate data; request erasure; restrict processing; data portability; object to processing; and withdraw consent. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Contact
For privacy enquiries or to exercise your rights, contact Crexaloneodhun at 25 Lavender Hill, London SW11 1JR, United Kingdom; help@crexaloneodhun.world; or +44 207 924 5523.